Effective date: June 15, 2015; Last updated: December 20, 2021
We collect information from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with MTestM. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.
1.1 Data You Provide to Us
We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.
When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:
The data listed above is stored by us and associated with your account.
1.2 Data We Collect through Automated Means
When you access the Services (including browsing content), we collect certain data by automated means, including:
The data listed above is collected through the use of server log files and tracking technologies. It is stored by us and associated with your account.
We collect information about you when you use the Service for a variety of reasons in order to support MTestM and to enable our team to continue to create engaging experiences for our users.
2.1 Providing, Analyzing, Improving and Developing the Service
We process the data we collect about you to operate, improve and develop the MTestM Service, including providing, maintaining, securing and improving our services, developing new ones, and protecting MTestM and our users. We are able to deliver our services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our services. We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.
Here are some examples of how we use this information:
2.2 Communicating with You About the Service
We also use your account information and information you provide to us to provide you with relevant information about the Service and to assist you in using the Service if required. These communications may include:
2.3 Protecting the Service and Maintaining a Trusted Environment
We use all categories of information we collect to maintain MTesTM as a safe and secure platform for all our users, including appropriate enforcement of MTestM policies, as well as compliance with the law and applicable regulations. These efforts include:
2.4 Advertising, Analytics and Marketing
In order to support the MTestM business and provide our users with relevant information regarding the Service and opportunities presented by partners, MTestM may use your personal information for marketing the Service. We may also communicate with you and others about opportunities, products, services, contests, promotions, discounts, incentives, surveys, and rewards offered by us and select partners. We may also displaying relevant advertising to you while using the Service.
2.5 Cookies and Data Collection Tools
2.6 Information We Combine
We also collect some information from other sources and combine that with information we collect from you. To ensure a proper experience on MTestM, we combine information collected across devices, such as computers and mobile devices.
2.7 Other Uses
We may process data for any other purpose disclosed to you in connection with the Service from time to time. If we intend to process your personal data for a purpose other than that set out above and which is not compatible with the original processing purpose, we will provide you with relevant information prior to such processing and will obtain your consent where necessary.
We share certain data about you with other users and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.
3.1 Share Your Data With Other Users
Depending on your settings, your shared content and profile data may be publicly viewable, including to other users. If you download and take an exam, join a group, or submit a review, your information (including your name) may also be publicly viewable.
3.2 Share Your Data For Advertising
We may share certain System Data with third-party advertisers and networks to display relevant advertising to you. Apple iOS, and Android OS each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings on that platform.
3.3 Share Your Data For Security and Legal Compliance
We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
3.4 Share Your Data During a Change in Control
If MTestM undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).
3.5 Share Your Data After Aggregation/De-identification
We may disclose or use aggregated or de-identified data for any purpose.
3.6 Share Your Data With Your Permission
MTestM retains your personal information for as long as your account is active, to fulfill our legitimate business purposes, or to comply with our legal obligations. When these conditions no longer exist, MTestM removes that information in accordance with our standard deletion processes. MTestM may retain and use non-personal information, including information which has been de-identified, aggregated, or anonymized, indefinitely.
We retain records of support tickets and other communications between MTestM and our users, for example support emails, survey responses, feedback submissions, or comments on our blogs or other posts, indefinitely in order to better manage our support processes, maintaining accurate business records, and identifying other trends. We reserve the right to publish these communications in order to help us clarify or respond to your request or to help us support other users.
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
MTestM takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and MTestM, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.
We store your information in the United States. We do not transfer any of your information outside the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries.
In some regions, such as the European Economic Area, you may have certain rights in relation to your personal data, including the right to ask us to update and correct your personal data, to request access to and obtain a copy of your personal data, erasure of your personal data if its retention is no longer necessary for the purposes for which it was originally collected, to restrict or object to the continued processing of personal data in some circumstances and data portability (if appropriate).
We may in some cases be entitled to refuse to comply with your request. We will then inform you of the reasons for the refusal. We will not be able to perform the agreement with you if we no longer have the obligatory personal data about you, which we will notify you of as well.